Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Claim

Target Openings

1

What Is the Opportunity?

We are currently recruiting for a Subrogation Specialist to join our team based in any of our UK offices or our Dublin office.

We are looking for someone who has experience dealing with subrogation/recovery claims of third party property damage and liability claims, as well as having strong understanding of policy wordings, obligations and contract wording. You will provide market leading expert claim handling in areas of investigation, evaluation, negotiation and resolution of assigned claims.

Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion.

This role is eligible for a £1500 new joiner bonus. If you are successfully referred by an employee at Travelers Europe, both you and the person who referred you could be eligible for this bonus.

What Will You Do?

• Provides market leading claim service working closely with the Business Insurance Claim team and the broader business to deliver and enhance the claim offering.

• Handles subrogation claims from the Business Insurance lines to include, Property, Liability and Motor cases.

• Collaborates with Underwriting and Actuarial partners on portfolio, risk mitigation, policy language, and claim trends.

• Sets reserves; carries out early, appropriate investigations in respect of recovery potential, liability and quantum and provides assistance as necessary to the indemnity case handler.

• Negotiates settlement of subrogated claims.

• Ensures that vendors provide a market leading, cost effective service to both insured and the company by continually monitoring their performance, cost and quality.

• Maintains a close working liaison with underwriters and risk management, and where appropriate, promotes the interests of Travelers by working with other business areas.

• Assists and supports the Claim Business management team with reporting of management information relating to Subrogation matters.

• Works as a team member providing such support as required by other members of the team and fully participates in individual and shared project work.

Be Committed, Be Connected, Be Creative and Be Energised – these are the values we are passionate about. Understanding and embracing our values will shape your success and contribute to making Travelers Europe a great place to work.

To be successful, you will need to consistently deliver a great experience in every customer contact; connect with the right partners internally to find creative solutions to problems; be a role model; and consistently deliver on your commitments.

What Will Our Ideal Candidate Have?

• Advanced communication skills

• Intermediate strategic planning

• Intermediate business perspective

• Intermediate ability to build collaborative relationships

• Intermediate openness to influence, flexibility

• Intermediate team work

• Advanced credibility

• ACII or equivalent insurance certification preferred.

What is a Must Have?

• Thorough experience and sound judgment handling Subrogation claims for the Motor, Liability and Property lines of business.

• Thorough technical expertise with proven track record managing complex and high value claims, dealing with key clients, addressing trends and issues affecting their business.

What Is in It for You?

• Private Medical Insuran ce: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.

• Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution.

• Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.

• Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs.

• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/ .