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Buck Buck - Senior Defined Benefit Pension Administration Specialist in Mississauga, Ontario


Senior Defined Benefit Pension Administration Specialist

BUCK - A 103-year-old firm that is JUST GETTING STARTED.

Senior Defined Benefit Pension Administration Specialist - Outsourcing Practice

At Buck, our people make the difference. Founded over 100 years ago, we help deliver on the promise of tomorrow...today. Our integrated HR consulting, benefits administration and technology services allow us to deliver on the MANY needs of our clients by drawing on our strength, DIVERSITY, and experiences in creating outcomes. This means we meet our clients where they are in the creation of their future while being respectfully bold in providing practical solutions to new realities. We honor our commitments and leave things better than when we started. We are a team of difference makers in global locations that have each other's backs working together as a team. What's your next move?

Job Summary: Responsible for day-to-day and cyclical administration processes for our clients' pension plans. You will also be exposed to excellent growth and development opportunities when partnering with others in the overall planning of new projects and processes.

Key Job Responsibilities/Job Description:

  • Act as final reviewer for day-to-day, periodic and annual administration tasks including but not limited to termination, retirement, death and marriage breakdown calculations, PAs, PARs, valuation data extracts, and annual pension statements (active and inactive).

  • Solid experience in completing member packages for terminations, retirements, and deaths which include running pension calcs, letters, handling settlements, and authorizations is a prerequisite for this position

  • Develop detailed project plans by breaking down into manageable tasks and delegate assignments to appropriate team members

  • Oversee project plans to ensure timely and accurate delivery for year-end processes such as PAs and annual pension statements as well as adhoc projects

  • Monitor and address quality issues as they arise

  • Act as a role model for less experienced team members regarding service delivery and professional behaviour

  • Work with Client Service Manager to set up working procedures and ensure all administration documents are up-to-date and meet quality standards – including plan text, administrative forms

  • Reconcile pension payments

  • Monitor quality and aging of cases in the system

  • Perform user acceptance testing (i.e. client specific systems)

  • Review test plans and/or control groups

  • Develop and maintain checklists, procedures and plan documentation

  • Document issues and provide status updates

  • Review specifications

  • Produce complex and/or ad hoc reports

  • Prepare the cyclical deliverables processing calendar

  • Resolve complex issues with third parties that affect large groups of participants.

  • Analyze business needs and apply appropriate administration solutions in a cost-effective way

  • Share future changes to policies, legislation and practices trends with others

  • Work with business partners to apply appropriate solutions to complex issues

  • Act as a source of expertise to others including assisting colleagues with the application tools and procedures

  • Create networks outside of one’s own functional area

  • Arrange and/or conduct information sharing sessions with team; coach team members to enhance their knowledge

Qualification Requirements:

  • University degree or college diploma with demonstrable mathematical aptitude (actuarial science/mathematics degree is an asset) and/or related work experience

  • Minimum of 5 years of experience in Defined Benefit pension plan administration

  • Proficient in MS Office applications and essential computer functions

  • Strong mathematical/analytical skills and problem solving skills

  • Strong working knowledge of defined benefit pension plan administration, policy and applicable multi-provincial and federal government legislation.

  • Strong working knowledge of Income Tax Act as it applies to defined benefit pension plans

  • Ability to meet deliverables

  • Proven relationship building skills

  • Proven project management skills and proactive ability to handle and manage multiple tasks simultaneously

  • Client satisfaction focus and team-oriented work style

  • Ability to remain poised, patient, empathetic, tactful and composed while handling client staff and plan participants

  • Solid oral and written communication skills - with particular emphasis on articulation and grammar

  • High ethical standards

  • Demonstrates strong mentoring and training skills

  • Enjoy working in a fast-paced environment

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability, or any other legally protected basis, in accordance with applicable law.

At Buck, we’re exclusively focused on helping our clients and their people succeed together. By this, we mean we’re partnering with some of the world's most forward-thinking companies to re-envision and re-design the way that employees work and live. And we’re doing this by finding the right combination of consulting, outsourcing, and technology solutions to help our clients realize the best organizational performance for their businesses while driving positive health, wealth, and career outcomes for their people.




  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

  • Enthusiastic: Shows intense and eager enjoyment and interest

  • Dedicated: Devoted to a task or purpose with loyalty or integrity

  • Team Player: Works well as a member of a group



  • Self-Starter: Inspired to perform without outside help

  • Goal Completion: Inspired to perform well by the completion of tasks



  • Bachelors or better